NISO Staff

Todd Carpenter

Todd Carpenter
Executive Director

Todd Carpenter joined NISO as Executive Director in September 2006. In this role, Todd provides leadership to NISO as well as focuses on improving constituency relationships, standards development, and operational procedures. Prior to joining NISO, Todd was Director of Business Development with BioOne, where he served the goals of both libraries and publishers by enhancing products, services, and distribution. Previously, Todd directed the marketing of approximately 60 academic journals and was closely involved in the growth of Project MUSE at the Johns Hopkins University Press. He has also held marketing and business development positions at the Energy Intelligence Group, a news service covering the oil and natural gas industries, and the Haworth Press, an academic and professional publisher. Todd is a graduate of Syracuse University and earned a masters degree in marketing from The Johns Hopkins University. He is editor of the recently published book, The critical component : standards in the information exchange environment, an active contributor the the Scholarly Kitchen blog, a regular standards column in Against the Grain. In addition, Todd serves as Secretary of ISO's Technical Subcommittee on Identifcation & Description (TC 46/SC 9), as a member on the Board of the Foundation for Baltimore County Public Library, and on several publication advisory boards.

Todd was featured in the March 2012 issue of Insights, published by UKSG, and the article, A Day in the Life, is available here

Nettie Lagace
Associate Director for Programs

Nettie Lagace is the Associate Director for Programs at NISO, where she is responsible for facilitating the work of NISO's topic committees and development groups for standards and best practices, and working with the community to encourage broad adoption of this consensus work. Prior to joining NISO in May 2011, Nettie worked at Ex Libris, where she served for 11 years in a number of library and information provider-facing roles, most recently Product Director, working on the SFX link resolver, Verde electronic resource management software, and bX scholarly recommender service. Her previous positions were at Baker Library, Harvard Business School, and the School of Information, University of Michigan. Nettie holds a Masters of Library and Information Studies degree from the University of Michigan and a Bachelor of Arts degree from Wellesley College.


Jill O'Neill
Educational Programs Manager

Jill O'Neill is the Educational Programs Manager for NISO. She has been an active member of the information community for thirty years, most recently managing the professional development programs for NFAIS (National Federation of Advanced Information Services). Her publishing expertise was gained working for such prominent content providers as Elsevier, Thomson Scientific (now ThomsonReuters), and John Wiley & Sons. Jill continues to write for a diverse set of publications, including Information Today and the Scholarly Kitchen blog (



 Henrietta (Etta) Verma, MLS
Senior Editorial Communications Specialist

Henrietta Verma is Senior Editorial Communications Specialist at NISO. Henrietta was previously reviews editor at Library Journal and before that a librarian at various public and academic libraries in New York.