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NISO Performance Metrics Webinar (Sept. 8, 2010): Presentations (PDF)

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Submitted By Karen Wetzel on 2010-09-09 2:25 pm Coordinated Universal Time

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Education Committee / 2010 NISO Events / Webinars / Performance Metrics (9/8/10)

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Karen Wetzel
2010-09-09 2:27 pm Coordinated Universal Time

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September Two-Part Webinar: Measuring Use, Assessing Success

PART 1: Measure, Assess, Improve, Repeat: Using Library Performance Metrics

September 8, 2010
http://www.niso.org/news/events/2010/performancemetrics/

Speakers:

Applying Performance Metrics in Libraries: Current Use
Steve Hiller, Director, Assessment and Planning, University of Washington Libraries

Looking Ahead: The Future of Performance Metrics
Martha Kyrillidou, Senior Director, Statistics and Service Quality Programs, Association of Research Libraries (ARL)