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NISO Forum
Performance Measures and Assessment:
Critical Tools During Challenging Times

June 1, 2009
Radisson Plaza Lord Baltimore
Baltimore, MD

About this Forum

In times when belt-tightening is necessary, we need to find ways to measure our performance to improve outcomes. This one-day, in-person seminar will focus on quantitative measures by which libraries can measure performance and compare with others. Usage versus cost measurement, the impact of changing delivery methods, and end-user outcome satisfaction are just a few of the topics that will be explored.
  • Themes: General Issues, Collection Management, Library Management
  • Level: Novice to advanced


The forum will be held at the:
Radisson Plaza Lord Baltimore
20 West Baltimore Street
Baltimore, Maryland 21201
Reservations: (888) 201-1718 US Toll Free
Telephone: (410) 539-8400
Fax: (410) 625-1060
Email:  rhi_biha@radisson.com
Map & Directions



Online registration is now closed. You may still register by phone (with an additional late registration fee) by calling the NISO office at 301-654-2512 before 12:00 pm Eastern time on Friday, May 29th. Please contact the NISO office with any questions.

NISO Member
Early-Bird (Ends 5/11/09): $135.00
Regular: $165.00

Early-Bird (Ends 5/11/09): $165.00
Regular: $200.00


Additional Information
  • Early bird rates are offered until May 11, 2009.
  • Registration closes May 27, 2009. After that date call the NISO office to arrange for registration at the regular rate. A processing fee of $50 will be added to each on-site registration.
  • Cancellations made by May 27, 2009 will receive a full refund less a $50 processing fee. After that date, there are no refunds.
  • Registration includes a continental breakfast and lunch. Notify the NISO office if you have any dietary restrictions (301-654-2512).
  • Students should submit proof of enrollment when registering. Please contact the NISO office (301-654-2512) with questions.