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NISO Virtual Conference: Revolution or Evolution: The Organizational Impact of Electronic Content

October 16, 2013
11:00 a.m. - 5:00 p.m. (Eastern Time)


About the Virtual Conference

The impact of electronic content cannot be understated. Through constantly evolving technologies, electronic content has made its way into almost every facet of our lives. Platforms are evolving and improving at a breakneck pace, prices for devices are accessible in a way that they weren’t just a few years ago, the e-content is becoming richer and more interactive, and publishers are developing profitable business models to respond. Many higher education institutions find it an ongoing challenge to respond to the latest technology changes. Compounding this problem is the fact that electronic content has now become a priority and expectation for the academic and publishing community.

NISO’s third virtual conference examines the issues and opportunities this rapid growth of electronic content has presented and challenged our community with, as well as thoughts on the future and how information organizations can successfully serve their patrons.




11:00 a.m.  11:10 a.m.  Introduction
Todd Carpenter, Executive Director, NISO

11:10 a.m. – 12:00 p.m. –  David W. Lewis, Dean of the Indiana University - Purdue University Indianapolis (IUPUI) University Library

Keynote: Envisioning a 21st Century Information Organization
As we enter a world where nearly all content is digital, or what twenty years ago Michael Buckland called the “electronic” library, all kinds of things change. Traditional ideas about library collections get turned on their head. As professionals, we need to understand how to work with intelligent machines. Functions that for centuries have been managed locally now operate at world scale. Disruption surrounds us and economic models for everyone are breaking as a result. This presentation will attempt to identify the major forces at play and to suggest some possible ways forward.

Mr. Lewis has a BA in History form Carleton College (1973) and an MLS from Columbia University (1975). He has two certificates of advanced study in librarianship, one from the University of Chicago, which he received as part of a Council on Library Resources fellowship (1983), and one from Columbia University (1991).

Mr. Lewis began his library career as a reference librarian and became a library administrator. He worked as a reference librarian at SUNY Farmingdale (1975-76) and Hamilton College (1976-78). He became head of reference and then acting director at Franklin and Marshall College (1978-83). At Columbia University Mr. Lewis was the head of the Lehman Library, the international affairs and social science collection (1983-88). He was the head of the Research and Information Services Department at the University of Connecticut (1988-93). He came to Indiana University Purdue University Indianapolis (IUPUI) in 1993 as the Head of Public Services and has been the Dean of the University Library since 2000.

Mr. Lewis has written over 30 articles and book chapters on topics ranging from reference services to the management of libraries to scholarly communication. He has been professionally active on the state and national levels. In recent years, he played a leadership role in the development of the Marion County Internet Library and in the creation of the Academic Libraries of Indiana.

12:00 p.m. – 12:45 p.m. – Todd Carpenter, Executive Director, NISO*

Information Organization’s Most Valuable Resources: Engaging and Teaching the Necessary Skills for Success

[*Due to the government shutdown, the panelist originally scheduled for this time, Robert Horton, Associate Deputy Director, Office of Library Services, Institute of Museum and Library Services, was unable to present during the virtual conference.]

12:45 p.m. – 1:30 p.m. – Lunch break

1:30 p.m. – 2:00 p.m. – Charles Watkinson, Director, Purdue University Press, Head of Scholarly Publishing Services, Purdue Libraries

Library/Press Collaborations: Serving A Spectrum of Scholarly Publishing Needs
As libraries expand their roles from being stewards of content to also providing valuable services that enable scholars to navigate the digital environment, they are increasingly finding opportunities to transform traditional publishing. On campuses where a university press also exists, exciting new partnership opportunities are emerging to link together formal and informal scholarly outputs and create distinctive and unique collections of content that enhance the prestige of the parent institution while also supporting the disciplinary communities it aims to support. Through harnessing together the complementary skills of librarians and university press publishers, libraries who perceive the opportunities are playing increasingly central roles in a scholarly communication ecosystem too long dominated by commercial entities.

Charles Watkinson works with series editors and independently to acquire manuscripts for publication. He is also in charge of strategy, general administration, and budgeting. He was previously Director of Publications at the American School of Classical Studies in Princeton, NJ. He is a member of the Board of Directors of the Association of American University Presses. He sits on the Planning and Operations Council (POC), Information Resources Council (IRC), and Digital Scholarship Council (DSC) of Purdue Libraries.

2:00 p.m. – 2:30 p.m. – Carl Grant, Associate Dean, Knowledge Services & Chief Technology Officer, University of Oklahoma Libraries 

The Impact of Cloud, Mobile, and Managing the Changing Platforms of Digital Collections 
Digital technologies like mobile, cloud, and social media are presenting libraries with challenges and opportunities to shape their collections and services surrounding those collections in powerful new ways. Charting a path and looking to the future of an information organizations' digital content data management will require a commitment and understanding of a wide range of topics. These include understanding how libraries need to provide differentiation in their offerings when those offerings are based on cloud computing, planning and building new services based on analytics, the role of open access journals, resources and textbooks, and harnessing the contributions of the community to help scale our digital content collections. Finally we'll talk about how all of this can lead libraries from being reactive service organizations to pro-active service organizations and highly valued members of the communities they serve

Carl Grant is the Chief Technology Officer and Associate University Librarian for Knowledge Services at the University of Oklahoma Libraries. Prior to that, he was the Chief Librarian and President of Ex Libris North America. He has also held senior executive positions in a number of other library-automation companies. His commitment to libraries, librarianship, and information industry standards is well known via his participation in the American Library Association (ALA) and Association of College & Research Libraries, Library Information Technology Association; and for his work on the board of the National Information Standards Organization (NISO), where he has held offices as board member, treasurer, and chair. In recognition of his contribution to the library industry, Library Journal has named Mr. Grant an industry notable. Mr. Grant holds a master's degree in Library Science from the University of Missouri at Columbia. 

2:30 p.m. – 3:00 p.m. – Jill O'Neill, Director of Planning & Communication, NFAIS

Good Connections Are Always Worth Preserving: Publishing and Social Technologies
Jane Austen wrote the line, “Good connections are always worth preserving” just about 200 years ago. It is still good advice in an age of social media, digital content and networked technologies. The convergence of all three elements offers publishers new and intriguing avenues for building and preserving connections with their markets. Whether using well-established platforms (Wordpress, Twitter, Facebook, etc.) or experimenting with emerging ones (Riffle, Jellybooks, ReadUps), it’s easy to engage readers and build brand in the process. Who is doing it well? Who is doing it differently? Find out.

Jill O'Neill is the NFAIS Director of Planning & Communication. She has been a part of the information community for approximately twenty years, holding positions with firms such as Elsevier, Thomson Scientific (now Thomson Reuters Healthcare & Science), and John Wiley & Sons. Her focus is on the emergence of Web-based applications for the creation, discovery and dissemination of content and the potential value of those tools to the global information community. She has been blogging about books, more or less regularly, for the past four years. She actively participates in online communities, such as LibraryThing, and maintains a profile on major social networks, including Facebook, LinkedIn, Plaxo, and Google.

3:00 p.m. – 3:15 p.m. – Break

3:15 – 3:45 p.m. – Lee-Ann Coleman, PhD, Head of Science, Technology and Medicine, The British Library 

A National Library: Playing a Role in Data

Lee-Ann Coleman joined the British Library in 2007 and heads a team with a range of skills and expertise in scientific research and information provision. A key aspect of the Library’s science strategy is to work closely with the scientific research community to understand its needs and develop products and services to enable discovery of and use of information.

Lee-Ann trained as a neuroscientist, completing a PhD at the University of Western Australia, where she studied the development of the visual system. Further research was undertaken during postdoctoral positions in the United States and at Oxford. She moved from the lab bench to scientific administration at the Medical Research Council, followed by posts at King’s College London and the Association of Medical Research Charities. She is currently a Special Trustee at Moorfields Eye Hospital NHS Foundation Trust.

At the British Library she has been closely involved in the development of Europe PubMed Central and sits on the Europe PMC Project Board. The British Library was one of the founding members of DataCite and Lee-Ann was elected to the DataCite Board in 2012. Her team is working with a major data centres and universities in the UK to deliver DataCite services. Lee-Ann is a strong advocate of open access to research, as well as public engagement with science.
3:45 p.m. – 4:30 p.m. – Keith Webster, Dean of the Libraries, Carnegie Mellon

Looking to the Future:  What’s the Mindset for a Successful Information Organization?
Libraries and other information organizations have seen a rapid migration of scholarly and professional content from print to digital format over the past 15 years. This trend has allow the information organization to point to a great explosion in available content, but at the price of maintaining a hybrid print AND digital service. As we look to the future, can we identify the steps necessary to build success by freeing resource, and deploying the information specialist as a true partner in research and professional service? Keith will explore a number of issues and opportunities, and point to some of the skills required to flourish in the contemporary information environment.

Keith Webster is the Dean of the Libraries at Carnegie Mellon, holds the rank of Principal Librarian and has a courtesy academic appointment at the H. John Heinz III College.

Prior to his appointment to Carnegie Mellon, Keith was vice president and director of academic relations and strategy for the global publishing company John Wiley and Sons. He was formerly dean of libraries and university librarian at the University of Queensland in Australia, one of the largest libraries in the southern hemisphere, where he supervised a staff of 250. His prior positions include university librarian at Victoria University in New Zealand, and head of information rights at HM Treasury, London, United Kingdom.

Keith obtained his Bachelor of Science in Library Studies and Computer Science from Loughborough University in the UK, a master’s degree in Management of Libraries and Information Services from the Graduate School of the University of Wales (Aberystwyth), and is completing a master’s degree in International Economics and Finance from the University of Queensland.

He has been a principal investigator on significant government and foundation grants in Australia, England and Scotland, one of them supporting the creation of a digital archive, Text Queensland, which he directed.

4:30 p.m. – 5:00 p.m. – Conference Roundtable

Presenters return for a Q&A discussion lead by Todd Carpenter, Executive Director, NISO


Registration and Fees


If paying by credit card, register online.

If paying by check, please use this PDF form.

Registration closes on October 15, 2013 at 12:00 pm Eastern.

Registration Costs

NISO Member

  • $185.00 (US and Canada)
  • $225.00 (International)


  • $245.00 (US and Canada)
  • $285.00 (International)
  • $80.00 (US Student)

Additional Information

  • Registration closes at 12:00 pm Eastern on October 15, 2013. Cancellations made by October 15, 2013 will receive a refund, less a $35 cancellation. After that date, there are no refunds.


  • Registrants will receive detailed instructions about accessing the virtual conference via e-mail the Monday prior to the event. (Anyone registering between Monday and the close of registration will receive the message shortly after the registration is received, within normal business hours.) Due to the widespread use of spam blockers, filters, out of office messages, etc., it is your responsibility to contact the NISO office if you do not receive login instructions before the start of the webinar.


  • Registration is per site (access for one computer) and includes access to the online recorded archive of the conference. You may have as many people as you like from the registrant's organization view the conference from that one connection. If you need additional connections, you will need to enter a separate registration for each connection needed.


  • If you are registering someone else from your organization, either use that person's e-mail address when registering or contact the NISO office to provide alternate contact information.


  • Conference presentation slides and Q&A will be posted to this event webpage following the live conference.


  • Registrants will receive an e-mail message containing access information to the archived conference recording within 48 hours after the event. This recording access is only to be used by the registrant's organization.