Home | News & Events | Events | 2015 Events | NISO Webinars | September 16: Part 2: The Practicality of Managing "E": Staffing

NISO Two-Part Webinar: The Practicality of Managing "E"

Part 2: Staffing

Wednesday, September 16, 2015

1:00 p.m. - 2:30 p.m. (Eastern Time)

Part 1 of this webinar, The Practicality of Managing "E": Licensing, will be held on Wednesday, September 9.

System Requirements:

  • NISO has developed a quick tutorial, How to Participate in a NISO Web Event. Please view the recording, which is an overview of the web conferencing system and will help to answer the most commonly asked questions regarding participating in an online Webex event.
  • You will need a computer for the presentation and Q&A.
  • Audio is available through the computer (broadcast) and by telephone. We recommend you have a set-up for telephone audio as back-up even if you plan to use the broadcast audio as the voice over Internet isn't always 100% reliable.
  • Please check your system in advance to make sure it meets the Cisco WebEx requirements. It is your responsibility to ensure that your system is properly set up before each webinar begins.  

About the Webinar

In Part 1 of this two-part webinar, speakers covered a variety of licensing issues. A key component to the discussion was focused the critical pieces of a license, including privacy, accessibility, preservation, migration, and the negotiation process between a library and a vendor. 

For the second half of this two-part series, speakers will focus on staffing issues at different types of libraries and how staff manages integration of e-resources into workflows, as well as a discussion about whether or not to execute a reorganization. 

Agenda and Event Slides


Todd Carpenter, Executive Director, NISO 

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Lessons Learned by Rethinking E-resource Management in Academic Libraries
Meg Manahan, Associate Director for Collection Management and Services, University of St. Thomas, St. Paul, Minnesota
Nathan Putnam, Head, Metadata Services, McKeldin Library, University of Maryland College Park

The management of e-resources provides endless challenges for libraries, and technical services staff in particular. So far in their careers, Meg Manahan and Nathan Putnam have worked to review and improve the way we manage e-resources on the back end to provide accurate and seamless access on the front end. At George Mason University (GMU), Manahan lead a massive reorganization of the Technical Services Group whose hallmark was flexibility in managing e-resources. As part of a larger working group, Manahan and Putnam helped create a cross-departmental network of staff devoted to managing the ever-increasing number of e-resources. Since leaving GMU, both have continued to restructure e-resource workflows. At the University of St Thomas, Manahan has begun reviewing workflows in anticipation of a migration to an all-new library services platform. At the University of Maryland, Putnam helped move the management of e-books to the WorldCat Knowledge base and stopped the dependency of loading MARC records into the local ILS. In addition to this he is currently working on designing an e-resource workflow using online task management tools and migrating from one link resolver to another. Largely focusing on their time together at GMU, and then bringing in additional experience in their new positions, Manahan and Putnam will provide lessons learned and reflections on managing e-resources.

Meg Manahan is the Associate Director for Collection Management and Services at the University of St. Thomas in St. Paul, Minnesota. She oversees the collection development, acquisitions, metadata, e-resources, and gifts functions for the Libraries. Prior to working at UST, she was the Director of Technical Services at George Mason University, and was an e-resources librarian and head of acquisitions at New York University. Meg’s professional interests include organizational development and change management in libraries.

Nathan Putnam is the Head of Metadata Services at the University of Maryland in College Park, Maryland, where he manages many of the cataloging and metadata operations for the University Libraries. Prior to working at UMD, he was the Head of Resource Description and Metadata Services at George Mason University in Fairfax, Virginia. Nathan has also taught cataloging and library science courses for programs at the University of Maryland, College of Information Studies and the Catholic University of America, Department of Library and Information Science. Nathan has spoken at many regional and national events on restructuring work flows for cataloging. As an active member in the American Library Association, he is currently the ALCTS representative to the Program of Cooperative Cataloging and Member-At-Large for the ALCTS Cataloging and Metadata Management Section.

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Try, Try Again
Jennifer J. Leffler, Technical Services Manager, University Libraries, University of Northern Colorado

The University of Northern Colorado Libraries created an E-Resources Librarian in 2005, and many thought that person would take care of all the e-resources work. When that proved not to be the case, the Technical Services Department was completely reorganized in 2008. Using a process that involved all Libraries personnel, the focus was the organization and management of electronic collections. Many lessons were gleaned from the disruption that followed, and a more focused reorganization was conducted in 2013. The department now includes institutional repository responsibilities as part of the work of e-resources. Constant, incremental change is accepted (but not always liked) as normal.

Jennifer J. Leffler is the Technical Services Manager of the University Libraries at the University of Northern Colorado. Jen was hired as the E-Resources Librarian at Northern Colorado in 2005. Since that time, Jen has held several positions, but e-resources and serials continue to be her focus. Currently, she co-manages a department of nine, with direct management of five staff. Jen enjoys presenting on Technical Services topics and is an active member of NASIG.


Registration closes on September 16, 2015 at 12:00 p.m. (ET)

Registration for both parts

SAVE! Register for both parts of this two-part webinar and save 25%!

If paying by credit card, register online for both parts.

If paying by check, please use this PDF form for both parts.

  • NISO Member
    • $143.00 (US and Canada)
    • $164.00 (International)
  • NASIG Member
    • $143.00
  • Non-Member
    • $188.00 (US and Canada)
    • $224.00 (International)
  • Student
    • $74.00

Registration for Part 2 only

If paying by credit card, register online for Part 2 only.

If paying by check, please use this PDF form for Part 2 only.

  • NISO Member
    • $95.00 (US and Canada)
    • $109.00 (International)
  • NASIG Member
    • $95.00
  • Non-Member
    • $125.00 (US and Canada)
    • $149.00 (International)
  • Student
    • $49.00

Additional information

  • Registration closes at 12:00 p.m. (ET) on September 16, 2015. Cancellations made by September 9, 2015 will receive a refund, less a $25 cancellation. After that date, there are no refunds.
  • Registrants will receive detailed instructions about accessing the webinar via e-mail the Monday prior to the event. (Anyone registering between Monday and the close of registration will receive the message shortly after the registration is received, within normal business hours.) Due to the widespread use of spam blockers, filters, out of office messages, etc., it is your responsibility to contact the NISO office if you do not receive login instructions before the start of the webinar.
  • If you have not received your Login Instruction email by 10 a.m. (ET) on the Tuesday before the webinar, at please contact the NISO office or email Juliana Wood, Educational Programs Manager at jwood@niso.org for immediate assistance.
  • Registration is per site (access for one computer) and includes access to the online recorded archive of the webinar. You may have as many people as you like from the registrant's organization view the webinar from that one connection. If you need additional connections, you will need to enter a separate registration for each connection needed.
  • If you are registering someone else from your organization, either use that person's e-mail address when registering or contact Juliana Wood to provide alternate contact information.
  • Library Standards Alliance (LSA) members receive one free webinar connection as part of their membership and DO NOT need to register for the event for this free connection. Your webinar contact will receive the login instructions the Monday before the event. You may have as many people as you like from the member's library view the webinar from that one connection. If you need additional connections beyond the free one, then you will need to enter a paid registration (at the member rate) for each additional connection required.
  • Webinar presentation slides and Q&A will be posted to the site following the live webinar.
  • Registrants and LSA member webinar contacts will receive an e-mail message containing access information to the archived webinar recording within 48 hours after the event. This recording access is only to be used by the registrant's or member's organization.