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NISO/BISG 10th Annual Forum:
The Changing Standards Landscape: The User's Experience


                                  Sponsored by:





Friday, June 24, 2016

12:00 p.m. - 4:00 p.m.
ALA Annual Conference
Orlando County Convention Center
Orlando, Florida
Location: OCCC - W103B     


Event Description

The user's experience with ebooks encompasses far more than just an interface or an application. Those experiences influence the patron's attitude towards more than a device or an author --they influence the patron's attitude towards the library itself. In the tenth annual Changing Standards Landscape event, we'll examine the full spectrum of the user's experience, from patron attitudes toward digital borrowing and reading; to privacy and security of patron data; and the increasingly important area of digital book accessibility standards and best practices. The Forum will open with a discussion on the findings of a recent joint ALA/BISG survey illuminating patron attitudes on digital library usage. Among those issues to be explored: What formats library patrons, from adults to children, prefer when borrowing and reading books How often patrons are visiting the physical and online versions of their local public library The differences in patron attitudes and behaviors depending on age, gender, geography and other demographic factors During the Forum, we will also be taking a closer look at those less immediately visible elements of the user experience -- user data collection, storage and use. In a conversation inspired by the NISO Privacy Principles Project, participants will discuss: What user data is being gathered, and by whom? What protections are possible for the behavioral and usage data associated with reader interactions with digital systems? What might be the next steps for the community? We'll end the day with an overview of BISG's "Quick Start Guide to Accessibility," focusing on those digital publishing issues pertaining most directly to libraries and patrons.


This event is free of charge; however, we would like to get a sense of attendance. Please RSVP via this quick survey


12:00 - 12:30pm -- Networking and Light Refreshments

12:30 – 1:00 p.m. -- Welcome and Introductions
Todd Carpenter, Executive Director, NISO, and Mark Kuyper, Executive Director, BISG

1:00 p.m. – 1:45 p.m. – ALA/BISG Survey Results: Patron Attitudes Towards Digital Library Usage
Confirmed speaker: Andrew Albanese, Senior Writer, Features Editor, Publishers Weekly

1:45 – 2:00 p.m. Break

2:00 – 2:45 p.m. – NISO Privacy Principles Project

Confirmed Speakers: Daniel Ayala, Director, Global Information Security, Proquest; Nettie Lagace, Associate Director, Programs, NISO; Michael C. Robinson, Head of Systems, University of Alaska - Anchorage;

2:45 – 3:15 p.m. -- BISG’s Quick Start Guide to Accessibility (No Slides Available)

• What librarians should know about digital publishing accessibility
• Which publishers, reading systems, apps and devices are optimized for accessibility?

Confirmed Speaker: Mark Kuyper, Executive Director, BISG

3:15 – 4:00 p.m. Panel Discussion: Engaging The User: Elements of Devices, Design & Discovery
Moderated by Todd Carpenter, Executive Director, NISO

Confirmed Speakers: Therese Hunt, Vice President, Marketing, Elsevier; Becky Brasington Clark, Director of Publishing, Library of Congress; Lettie Conrad, Executive Program Manager, Discovery & Access, SAGE Publications.

4:00 p.m. -- Adjournment



Bowker ® is the world’s leading provider of the bibliographic information that connects publishers, authors, and booksellers with readers. The company has a 140+year history of organizing and applying metadata for books to support industrywide efficiency. With an expanded focus on Identifier Services (myidentifiers.com), Bowker provides resources to make authors’ and publishers’ titles more discoverable. Through its industry leading Books In Print ® database. Bowker provides tools to promote, organize and sell books. As the official ISBN Agency for the United States and its territories and Australia, Bowker makes books easier for people to discover, evaluate, order, and experience. A ProQuest affiliate, Bowker data powers ProQuest library products such as Syndetic Solutions ™ and Intota ™ Assessment. Bowker is headquartered in New Providence, New Jersey with additional operations in the United Kingdom and Australia. (www.bowker.com)

Bowker contact info:
Email: isbn-san@bowker.com
Phone: (877) 310-7333


We are Crossref, a not-for-profit membership organization for scholarly publishing working to make content easy to find, link, cite and assess. We do it in five ways: rallying the community; tagging the metadata; running a shared infrastructure; playing with new technology; and making tools and services to improve research communications. It's as simple-and as complicated-as that.


SAGE is a leading international publisher of journals, books, and electronic media for academic, educational, and professional markets. Since 1965, SAGE has helped inform and educate a global community of scholars, practitioners, researchers, and students spanning a wide range of subject areas including business, humanities, social sciences, and science, technology, and medicine. An independent company, SAGE has principal offices in Los Angeles, London, New Delhi, Singapore and Washington DC. www.sagepublications.com