Home | News & Events | Events | 2016 Events | 2016 NISO Webinars | March 16: Privacy Part 1: What Data is Being Collected and By Whom?

NISO Two-Part Webinar: Understanding Privacy

Understanding Privacy, Part 1: What Data is Being Collected and By Whom?

Wednesday, March 16, 2016
1:00 p.m. - 2:30 p.m. (Eastern Time) 

Part 2 of this webinar, Understanding Privacy Policies, will be held on Wednesday, March 23.

System Requirements:

  • NISO has developed a quick tutorial, How to Participate in a NISO Web Event. Please view the recording, which is an overview of the web conferencing system and will help to answer the most commonly asked questions regarding participating in an online Webex event.
  • You will need a computer for the presentation and Q&A.
  • Audio is available through the computer (broadcast) and by telephone. We recommend you have a set-up for telephone audio as back-up even if you plan to use the broadcast audio as the voice over Internet isn't always 100% reliable.
  • Please check your system in advance to make sure it meets the Cisco WebEx requirements. It is your responsibility to ensure that your system is properly set up before each webinar begins.  

About the Webinar

In our current information ecosystem, respect for user privacy is a key distinguishing characteristic of libraries. Few communities have been as vehement and long-standing in their support of people’s right to intellectual freedom and privacy protections as librarians have been.  There are core elements of library services that are now provided by third parties, providing user services on behalf of the library.  These vendors might not have the same respect for patron privacy as librarians do and in order to ensure consistency in library services, librarians providing access to digital services and content to patrons need a thorough understanding of privacy in a library context.

This two-part webinar series will provide the community with a deeper understanding of the privacy implications of the services they are contracting for. Part one of this series will cover, what types of data is being collected about user behavior.  Understanding what can and is being collected, for what purpose, and with whom these data are shared is a critical first component of being able to exert privacy controls on behalf of patrons.  This session will discuss the technical side of data collection of personal information by providers.  Some of this data collection is acknowledged by the user, such as for the purpose of personal information management, while other data is processed without the awareness of users, or potentially even the library.   

The second part of this series will cover the privacy policies that govern engagement with user services.  Some of these policies are dense and full of legal terminology, which few have the time or expertise to comprehend fully.   During this session, presenters will break down key components of privacy policies and describe the ramifications of agreeing to these policy terms. This session will provide an overview of privacy policy terminology, and a grounding of some of the relevant legal underpinnings of these policies.


Agenda & Event Slides

Todd Carpenter, Executive Director, NISO

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How Advertisers Use Tracking Cookies to Profile Library Users
Eric Hellman, President, GlueJar

Many libraries unknowingly help advertisers by exposing detailed, individually identifiable behavioral information about their users. This talk will explain how this works, and how libraries can stop it.

After 10 years doing physics research at Bell Labs, Eric Hellman got interested in electronic publishing, started an e-journal, started a company, built linking technology for libraries, sold the company to OCLC and worked there a few years, started blogging (at Go To Hellman), and finally decided that an important thing to do would be to make free ebooks work for libraries and everyone else (at Unglue.it, GITenberg, and the Free Ebook Foundation).


Understanding and blocking invisible web trackers
Alison Macrina, Founder and Director, Library Freedom Project

Alison Macrina of Library Freedom Project will discuss the invisible trackers that follow us all over the web, creating a digital dossier for each of us that we've never seen and probably never consented to. Alison will talk about the uses of this data and who is collecting it, as well as free tools you can use to help blind the trackers.

Alison Macrina is a librarian, privacy activist, and the founder and director of the Library Freedom Project, an initiative which aims to make real the promise of intellectual freedom in libraries.

The Metadata Mosaic

Chris Conley, Policy Attorney, ACLU - Northern California

Individual bits of information about you may seem innocuous – but in aggregate they can reveal surprisingly intimate details about your life. Yet privacy laws and policies often focus on specific kinds of information, allowing anything else to be collected and used in ways patrons and libraries might not expect. How does this happen, and how can it be addressed?

Chris Conley is a policy attorney at ACLU of Northern California, where he works to enact laws and empower individuals and companies to protect civil liberties in an age of constantly-evolving technology. He was once a software engineer and database architect and is working on scraping the rust off that skillset and build tools to promote transparency and accountability around access to individual data. His library card is on his key ring.


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Event Q&A



Registration closes on Wednesday, March 16, 2016 at 12:00 p.m. (ET)

Registration for both parts

SAVE! Register for both parts of this two-part webinar and save 25%!

If paying by credit card, register online for both parts.

If paying by check, please use this PDF form for both parts.

  • NISO Member
    • $143.00 (US and Canada)
    • $164.00 (International)
  • NASIG Member
    • $143.00
  • Non-Member
    • $188.00 (US and Canada)
    • $224.00 (International)
  • Student
    • $74.00

Registration for Part 1 only

If paying by credit card, register online for Part 1 only.

If paying by check, please use this PDF form for Part 1 only.

  • NISO Member
    • $95.00 (US and Canada)
    • $109.00 (International)
  • NASIG Member
    • $95.00
  • Non-Member
    • $125.00 (US and Canada)
    • $149.00 (International)
  • Student
    • $49.00

Additional information

  • Registration closes at 12:00 p.m. (ET) on Wednesday, March 16, 2016. Cancellations made by Wednesday, March 9, 2016 will receive a refund, less a $25 cancellation. After that date, there are no refunds.
  • Registrants will receive detailed instructions about accessing the webinar via e-mail the Monday prior to the event. (Anyone registering between Monday and the close of registration will receive the message shortly after the registration is received, within normal business hours.) Due to the widespread use of spam blockers, filters, out of office messages, etc., it is your responsibility to contact the NISO office if you do not receive login instructions before the start of the webinar.
  • If you have not received your Login Instruction email by 10 a.m. (ET) on the Tuesday before the webinar, at please contact the NISO office at nisohq@niso.org for immediate assistance.
  • Registration is per site (access for one computer) and includes access to the online recorded archive of the webinar. You may have as many people as you like from the registrant's organization view the webinar from that one connection. If you need additional connections, you will need to enter a separate registration for each connection needed.
  • If you are registering someone else from your organization, either use that person's e-mail address when registering or contact NISO Office to provide alternate contact information.
  • Library Standards Alliance (LSA) members receive one free webinar connection as part of their membership and DO NOT need to register for the event for this free connection. Your webinar contact will receive the login instructions the Monday before the event. You may have as many people as you like from the member's library view the webinar from that one connection. If you need additional connections beyond the free one, then you will need to enter a paid registration (at the member rate) for each additional connection required.
  • Webinar presentation slides and Q&A will be posted to the site following the live webinar.
  • Registrants and LSA member webinar contacts will receive an e-mail message containing access information to the archived webinar recording within 48 hours after the event. This recording access is only to be used by the registrant's or member's organization.