Home | News & Events | Events | 2016 Events | 2016 NISO Webinars | March 23: Privacy Part 2: Understanding Privacy Policies

NISO Two-Part Webinar: Understanding Privacy

Understanding Privacy, Part 2: Understanding Privacy Policies 

Wednesday, March 23, 2016
1:00 p.m. - 2:30 p.m. (Eastern Time)

Part 1 of this Understanding Privacy webinar, What Data is Being Collected and By Whom?, was held on Wednesday, March 16.

System Requirements:

  • NISO has developed a quick tutorial, How to Participate in a NISO Web Event. Please view the recording, which is an overview of the web conferencing system and will help to answer the most commonly asked questions regarding participating in an online Webex event.
  • You will need a computer for the presentation and Q&A.
  • Audio is available through the computer (broadcast) and by telephone. We recommend you have a set-up for telephone audio as back-up even if you plan to use the broadcast audio as the voice over Internet isn't always 100% reliable.
  • Please check your system in advance to make sure it meets the Cisco WebEx requirements. It is your responsibility to ensure that your system is properly set up before each webinar begins.  

About the Webinar

In our current information ecosystem, respect for user privacy is a key distinguishing characteristic of libraries. Few communities have been as vehement and long-standing in their support of people’s right to intellectual freedom and privacy protections as librarians have been.  There are core elements of library services that are now provided by third parties, providing user services on behalf of the library.  These vendors might not have the same respect for patron privacy as librarians do and in order to ensure consistency in library services, librarians providing access to digital services and content to patrons need a thorough understanding of privacy in a library context.

This two-part webinar series will provide the community with a deeper understanding of the privacy implications of the services they are contracting for. Part one of this series will cover, what types of data is being collected about user behavior.  Understanding what can and is being collected, for what purpose, and with whom these data are shared is a critical first component of being able to exert privacy controls on behalf of patrons.  This session will discuss the technical side of data collection of personal information by providers.  Some of this data collection is acknowledged by the user, such as for the purpose of personal information management, while others is processed without the awareness of users, or potentially even the library.   

The second part of this series will cover the privacy policies that govern engagement with user services.  Some of these policies are dense and full of legal terminology, which few have the time or expertise to comprehend fully.   During this session, presenters will break down key components of privacy policies and describe the ramifications of agreeing to these policy terms. This session will provide an overview of privacy policy terminology, and a grounding of some of the relevant legal underpinnings of these policies.


Agenda & Event Slides


Todd Carpenter, Executive Director, NISO

Confirmed Speakers:


Ask “how *should* we use that data?", not merely “how *could* we use that data?"
Daniel Ayala, Director, Global Information Security, Proquest

A brief overview of the types of questions that we ask ourselves internally about the ways that data should be used, to align with the needs and expectations of the Information industry and the users we serve. We will cover the methods we are using to evaluate the risks and benefits of using (or not using) data to help users further their own research, to help libraries better support their patrons and the copyright holders to provide content that aligns with user and library demand, and using these considerations in determining how best to protect the related data and ensure it is used appropriately.

Daniel Ayala is a 20+ year career information security and risk professional and a 14 year holder of the Certified Information Security Systems Professional (CISSP) certification. His background in pharmaceutical and financial services has seen him working on efforts ranging from highly technical to policy and standards-related projects, from organisational design to leadership development. As the Director of Global Information Security at ProQuest, Daniel is currently responsible for technology security, data privacy, and technology risk and compliance across all ProQuest businesses. Daniel also has strong ties to the Information industry outside the office as he is regularly schooled by his wife, a former public and corporate librarian, on the matters that are important to librarians and patrons.

Principles, Policies, and Procedures: From Values to Organizational Practice
Lisa Hinchliffe, Professor and Coordinator for Information Literacy Services and Instruction, University Library/Affiliated Faculty, Graduate School of Library and Information Science, University of Illinois - Urbana-Champaign

The networked environment has transformed information seeking, access, and use and, with the conveniences of the digital age and improvements to service quality have also come technologies that track and monitor use of information resources and tools. Librarians are – by both their professional values and ethics as well as often by state law – committed to protecting user privacy and intellectual freedom. This session presents a strategy based on principles, policies, and procedures for putting these values and obligations into organizational practice.

Lisa Janicke Hinchliffe is Professor/Coordinator for Information Literacy Services and Instruction in the University Library at the University of Illinois at Urbana-Champaign. She is also an affiliate faculty member in the University’s Graduate School of Library and Information Science. At Illinois, she has also served as Head of the Undergraduate Library and Coordinator for Strategic Planning in the University Library. Lisa served as the 2010-2011 President of the Association of College and Research Libraries, which launched the Value of Academic Libraries Initiative during her presidency. Lisa has also served on various committees and groups in the ALA, ILA, IFLA, ARL, NISO and LOEX. Lisa received the 2015 ACRL Instruction Section Miriam Dudley Instruction Librarian Award. She was also awarded the University of Illinois GSLIS Library School Alumni Association Leadership Award in 2003 and the University of Illinois GSLIS Jane B. and Robert B. Downs Professional Promise Award in 1995. Lisa received her Master of Education in Educational Psychology and Master of Library and Information Science degrees from the University of Illinois at Urbana-Champaign and is currently a PhD student in Global Studies in Education in the Department of Educational Policy, Organization, and Leadership. She earned her Bachelor of Arts degree in philosophy from the University of St. Thomas in Minnesota. For additional information about her work on privacy, data security, and civil liberties, see http://lisa4ala.org/2016/03/15/committed-to-privacy-and-data-security/


Updating Privacy: AGU
Peter BrantleyDirector, Online Strategy, UC Davis Library at UC Davis and Member, AGU Publications Committee

Peter Brantley leads the overall strategy and operations in advancing the UC Davis library's mission of providing access to knowledge and the scholarly record. The Director is responsible for the strategy, development, operation and assessment of online efforts to deliver collections, services and expertise. Brantley participates in UC Davis and University of California-wide technology initiatives, and helps to represent the Library to regional, national and international research organizations. In his role as Director, Peter serves as a member of the Library’s executive leadership team.


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Event Q&A



Registration closes on Wednesday, March 23, 2016 at 12:00 p.m. (ET)

Registration for both parts

SAVE! Register for both parts of this two-part webinar and save 25%!

If paying by credit card, register online for both parts.

If paying by check, please use this PDF form for both parts.

  • NISO Member
    • $143.00 (US and Canada)
    • $164.00 (International)
  • NASIG Member
    • $143.00
  • Non-Member
    • $188.00 (US and Canada)
    • $224.00 (International)
  • Student
    • $74.00

Registration for Part 1 only

If paying by credit card, register online for Part 2 only.

If paying by check, please use this PDF form for Part 2 only.

  • NISO Member
    • $95.00 (US and Canada)
    • $109.00 (International)
  • NASIG Member
    • $95.00
  • Non-Member
    • $125.00 (US and Canada)
    • $149.00 (International)
  • Student
    • $49.00

Additional information

  • Registration closes at 12:00 p.m. (ET) on Wednesday, March 23, 2016. Cancellations made by Wednesday, March 16, 2016 will receive a refund, less a $25 cancellation. After that date, there are no refunds.
  • Registrants will receive detailed instructions about accessing the webinar via e-mail the Monday prior to the event. (Anyone registering between Monday and the close of registration will receive the message shortly after the registration is received, within normal business hours.) Due to the widespread use of spam blockers, filters, out of office messages, etc., it is your responsibility to contact the NISO office if you do not receive login instructions before the start of the webinar.
  • If you have not received your Login Instruction email by 10 a.m. (ET) on the Tuesday before the webinar, at please contact the NISO office at nisohq@niso.org for immediate assistance.
  • Registration is per site (access for one computer) and includes access to the online recorded archive of the webinar. You may have as many people as you like from the registrant's organization view the webinar from that one connection. If you need additional connections, you will need to enter a separate registration for each connection needed.
  • If you are registering someone else from your organization, either use that person's e-mail address when registering or contact NISO Office to provide alternate contact information.
  • Library Standards Alliance (LSA) members receive one free webinar connection as part of their membership and DO NOT need to register for the event for this free connection. Your webinar contact will receive the login instructions the Monday before the event. You may have as many people as you like from the member's library view the webinar from that one connection. If you need additional connections beyond the free one, then you will need to enter a paid registration (at the member rate) for each additional connection required.
  • Webinar presentation slides and Q&A will be posted to the site following the live webinar.
  • Registrants and LSA member webinar contacts will receive an e-mail message containing access information to the archived webinar recording within 48 hours after the event. This recording access is only to be used by the registrant's or member's organization.