Home | News & Events | Events | 2017 Events | 2017 NISO Webinars | February 8 - Providing Access: Ensuring Users Can Reach Licensed Content

NISO Webinar: Providing Access: Ensuring What Libraries Have Licensed Is What Users Can Reach         

Wednesday, February 8, 2017
1:00 p.m. - 2:30 p.m. (Eastern Time)

System Requirements:

  • NISO has developed a quick tutorial, How to Participate in a NISO Web Event. Please view the recording, which is an overview of the web conferencing system and will help to answer the most commonly asked questions regarding participating in an online Webex event.
  • You will need a computer for the presentation and Q&A.
  • Audio is available through the computer (broadcast) and by telephone. We recommend you have a set-up for telephone audio as back-up even if you plan to use the broadcast audio as the voice over Internet isn't always 100% reliable.
  • Please check your system in advance to make sure it meets the Cisco WebEx requirements. It is your responsibility to ensure that your system is properly set up before each webinar begins.  

About the Webinar

All stakeholders have an interest in ensuring that properly licensed content is made accessible and usable to the authorized communities. Content providers want to minimize reasons for cancellation (due to under-utilization) while maximizing efficiencies in their business. Libraries want to ensure that users aren’t blocked from content to which they should have rights. What are the intricacies that create challenges in navigating users to the materials they've identified as relevant to their work? In this session, information industry professionals talk about the technological and communication challenges that may be standing in the way of a successful connection.

Agenda and Event Slides

Nettie Lagace, Associate Director, Programs 

Confirmed Speakers: Adam Rusbridge, Project Manager, EDINA, University of Edinburgh; Athena Hoeppner, Electronic Resources Librarian, University of Central Florida; Jennifer Leffler, Technical Services Manager, University of Northern Colorado; Shilo DeVries, Subscriptions Manager, Customer Services, Taylor and Francis.

Speaker Titles and Abstracts

Improving Clarity Around Continuing Access
Adam Rusbridge, Project Manager, EDINA, University of Edinburgh

Librarians encounter a variety of issues when managing access to e-journals, and these issues become more complex as we consider the medium- to long-term. Journals transfer between publishers, subscriptions change over time and entitlement information is lost, and journal content can disappear if publishers fail. We will outline the range of problems encountered by libraries and consider steps that can be taken to improve assurance of access.

Adam Rusbridge is a project manager at EDINA, University of Edinburgh, who specializes in issues around long-term preservation and continuing access to electronic content. He has been involved in a range of projects and services, including the Keepers Registry, UK LOCKSS Alliance and Jisc SafeNet project.

Getting Authentication Right – A View from the Other Side
Shilo DeVries, Subscriptions Manager, Customer Services, Taylor and Francis.

An insight from the publisher’s perspective of the challenges in getting authentication right. In today’s high technology industry, publishers face many obstacles when authenticating content securely and accurately. We will provide an insight into how Taylor & Francis manage authentication, the challenges we face and how we can work together to overcome these more easily.

Shilo De Vries is the Subscriptions Manager at Taylor & Francis Group and has over 10 years’ experience in the publishing industry. Shilo and her team oversee authentication, ensuring both new and existing content is available to all customers across the globe.

Imagining Better eResource Access: Tomorrow’s Technology Today
Athena Hoeppner, Electronic Resources Librarian, University of Central Florida

Imagine a world of perfect eResources access. Where licenses, invoices, usage data, knowledgebase, and vendor platforms agree on holdings and rights. Where eResources information flows unhindered between systems. Where user access is easy and ubiquitous.  Such a world does not yet exist yet, but current standards, systems, and processes hint at what could be accomplished. This presentation will explore recent innovations and imagine changes to existing standards and processes to improve eResources management and access.

Athena Hoeppner is the Electronic Resources Librarian at the University of Central Florida. In her current role, she oversees eResources and leads implementation of and improvements to discovery and access technologies which connect users to content. Her projects explore usability, UX, discovery of, and access.

Challenge Accepted! Tips to ensuring that patrons have access to paid content
Jennifer Leffler, Technical Services Manager, University of Northern Colorado

Safeguarding patrons’ access to paid content is a hallmark of the work of electronic resources librarians. While this is a known role, the challenges are vast and varied. Access problems arise at many stages of the lifecycle of electronic resources, from purchase and renewal to vendor changes and cancellation. This talk will look at specific examples of access issues from a mid-sized, state institution and provide ideas on how to combat these difficulties.

Jen is a Technical Services Manager at the University of Northern Colorado. She has held several titles in her more than 10 years at that institution, but is thrilled that she has always been able to keep electronic resources and serials as a part of her work.


SAVE! Register for multiple events.

If paying by credit card, register online.

If paying by check, please use this PDF form.

Registration closes on Wednesday, February 7, 2017 at 12:00 p.m. (ET)

  • NISO Voting Members
    • $100.00 (US and Canada)
    • $110.00 (International)
  • NASIG Member
    • $100.00
  • Non-Member
    • $135.00 (US and Canada)
    • $159.00 (International)
  • Student
    • $49.00

Additional Information

  • Registration closes at 12:00 p.m. (ET) on Wednesday, February 7, 2017. Cancellations made by Wednesday, February 1, 2017 will receive a refund, less a $25 cancellation. After that date, there are no refunds.
  • Registrants will receive detailed instructions about accessing the webinar via e-mail the Monday prior to the event. (Anyone registering between Monday and the close of registration will receive the message shortly after the registration is received, within normal business hours.) Due to the widespread use of spam blockers, filters, out of office messages, etc., it is your responsibility to contact the NISO office if you do not receive login instructions.
  • If you have not received your Login Instruction email by 10:00 a.m. (ET) on the Tuesday before the webinar, at please contact the NISO office at nisohq@niso.org for immediate assistance.
  • Registration is per site (access for one computer) and includes access to the online recorded archive of the webinar. You may have as many people as you like from the registrant's organization view the webinar from that one connection. If you need additional connections, you will need to enter a separate registration for each connection needed.
  • If you are registering someone else from your organization, either use that person's e-mail address when registering or contact NISO Office to provide alternate contact information.
  • Library Standards Alliance (LSA) members receive one free webinar connection as part of their membership and DO NOT need to register for the event for this free connection. Your webinar contact will receive the login instructions the Monday before the event. You may have as many people as you like from the member's library view the webinar from that one connection. If you need additional connections beyond the free one, then you will need to enter a paid registration (at the member rate) for each additional connection required.
  • Webinar presentation slides and Q&A will be posted to the site following the live webinar.
  • Registrants and LSA member webinar contacts will receive an e-mail message containing access information to the archived webinar recording within 48 hours after the event. This recording access is only to be used by the registrant's or member's organization.