NISO Forum on Performance Measures and Statistics for Libraries

Embassy Suites Hotel at the Chevy Chase Pavilion
Tenleytown Rooms

Washington, DC

February 15-16, 2001

Sponsored by:

National Information Standards Organization (NISO)

Funded by:

Mellon Foundation, the National Commission on Libraries and Information Science,
the Association of Research Libraries, and NISO


Thursday, February 15, 2001 – MORNING



Registration, Coffee & Continental Breakfast



Welcome, Introductions, Overview
Setting the context and ground rules for the Forum
Background on NISO and the NISO standard.
Why the Forum?

Patricia Wand
Octavia Seawell
Pat Harris





Panel 1: "Measuring the Information Age: Issues for Libraries"

Panelists representing five different perspectives on library service will present their views on the changing role of the library and respond to the question: How can you measure today what you will need to report tomorrow? Panelists have been asked to propose a single, most provocative or outrageous issue, idea or challenge.


Peter R. Young, Moderator





Facilitated lunch discussion at assigned tables.

Meeting in small groups you are asked to discuss these questions:

  • What information do you need to:
    Make decisions
    Advocate locally
    Advocate nationally for services provided
  • What are the 3 top issues or services that you are trying to measure? Have you found ways to do that?
  • How do we measure?

Using Concept Matrix #1 as a discussion guide, each group will prepare a "headline" to summarize key conclusions. Members of the Forum Planning Committee will be group discussion facilitators.

Octavia Seawell


Thursday, February 15, 2001 – AFTERNOON






Groups reports on lunch-table discussions

Octavia Seawell





Affinity Groups formed

Working in affinity groups encourages focused discussion among participants representing similar libraries or organizations (e.g., school libraries or publishers).



Panel 2: Current Research Projects

Areas of Interest / Panelist

  • Cost Benefit Measures / Glen Holt, St. Louis Public Library
  • Service Measures / Fred Heath, Texas A&M Library
  • Network Performance Measures / John Carlo Bertot, Florida State University
  • Outcomes / Keith Lance, Library Research Service, Colorado Dept. of Education

Panelists will report on their current research activities, followed by a 30 -minute Question & Answer period. The Forum Webography gives further information on ongoing research activities.

Denise Davis, Moderator





Affinity Group Discussions

Using Concept Matrix #2, each group is asked to discuss how the topics and information presented in Panel 2 apply in their sectors or library communities. Discussion will focus on these questions:

  • In the context of the changing role of libraries:
    What data do you collect?
    What data do you need?
    Can you get the data you need when you need it?
  • How would we use: standards, best practices, and guidelines?

Members of the Planning Committee and panelists will sit-in on the group discussions.

Octavia Seawell


Reports from the Affinity Group discussions

Octavia Seawell


Wrap-up for day one of discussions

Octavia Seawell


Relax before dinner and enjoy the Manager's Reception in Café Cino



Dinner: Maggiano's Restaurant, 5333 Wisconsin Ave, NW, Washington, DC

Directions to the restaurant: Exit the mall on the street level, Wisconsin Avenue side; turn left and walk half-a-block.
Our event will be upstairs in the Abruzzi & Leone Room.


Friday, February 16, 2001 – MORNING



Coffee and Continental Breakfast


8:30 — 8:45

Recap of Thursday

Octavia Seawell

8:45 — 9:15

Affinity Groups continue their discussions, considering the question:

"What is in this for us?"


9:15 — 10:15

Plenary discussion

"What is in this for us?"

Outcomes of Thursday afternoon discussions

Octavia Seawell




10:30 — 11:15

Small groups re-form to "create" a vision for NISO's role in "Measuring the Information Age."


11:15 - 12N

Each group will report on the single-most important vision of "How can NISO move forward to meet these needs?"

Octavia Seawell

12N - 12:30


Octavia Seawell
Pat Harris